Your details, treated with care

Privacy, in plain English.

This notice explains how Pure Panes handles the details you provide through the quote form.

What the quote form collects

Clicking a link to open the quote form creates a simple notification that the form was opened, including which page and quote link were used.

If you send a request, it saves your name, address, postcode, phone number, optional email and notes, together with your property details and estimate. If you leave before submitting, the information entered up to that point may also be securely recorded and emailed to Joseph, together with the last step reached, time spent and any estimate shown.

Why those details are needed

Submitted information is used to assess your cleaning enquiry and contact you about a quote. Form-opening and incomplete-form information helps Pure Panes understand where people leave the form and improve the quoting experience. The form does not take payments or subscribe you to marketing. Joseph is your point of contact for Pure Panes.

Where the information goes

Submitted and incomplete requests are stored securely on the website’s hosting platform and may be emailed to Joseph. Basic technical information may be processed by the hosting platform to operate, protect and rate-limit the site.

How long information is kept

Quote requests are kept only for as long as reasonably needed to respond to the enquiry, arrange or provide services, meet legal or accounting obligations, and resolve any related issues. Form-opening and incomplete-form records are automatically removed from the website database after 90 days.

Your choices

You can leave optional fields blank. Please do not include sensitive information in your notes. To ask about your information, request a correction or deletion, or discuss a clean directly, contact joseph@purepanes.co.uk or 07553 762307.

Cookies and analytics

This site does not use advertising or analytics cookies. Quote-form activity is recorded without advertising trackers or cross-site tracking. Essential technical storage may be used by the hosting platform to operate and protect the site.